What Happens at a Haemorrhoid Appointment: The Examination, Step by Step

What Happens at a Haemorrhoid Appointment: The Examination, Step by Step

Why Nobody Ever Tells You What Actually Happens

Most people who come to a haemorrhoid clinic have been putting it off for years. Not months. Years. They have read about symptoms, bought creams, changed their diet, searched the same questions at two in the morning more than once, and still not booked anything, because the thing genuinely stopping them is not the condition. It is the appointment. Almost every page on the internet will explain what haemorrhoids are and almost none will tell you, minute by minute, what you are actually walking into: who will be in the room, what you will be asked to take off, what an examination involves, whether it hurts, and what happens if you change your mind halfway through. That information gap is doing real harm, because the fear people build in the absence of detail is almost always worse than the reality, and the delay it causes allows a grade 1 problem to become a grade 3 one. This article closes that gap. It describes a haemorrhoid appointment honestly, including the parts that are uncomfortable, so that the decision you make is based on what happens rather than what you imagine.

Do You Actually Have to Be Examined?

Yes, and it is worth understanding why, because the answer is not bureaucratic. Nothing about haemorrhoid symptoms tells you reliably what is causing them. Bright red bleeding, itching, a lump, soreness and a feeling of incomplete emptying are produced by haemorrhoids, by anal fissures, by skin tags, by inflammatory conditions and occasionally by things that need investigating urgently. More importantly, the single most useful fact about your situation, the grade of your internal haemorrhoids, cannot be established from a description of symptoms, a photograph or an online form. Grade determines what treatment is appropriate, how much of it is likely to be needed, and whether treatment is appropriate at all. A patient who tells us they have "quite bad piles" may have grade 1 haemorrhoids and a fissure doing all the damage, or grade 3 haemorrhoids they have normalised over a decade. Those two people need completely different conversations. Our severity test will give you a reasonable indication of where you sit before you commit to anything, and it is a sensible first step, but it is an indication rather than a diagnosis, and it is not a substitute for someone looking.

What You Need to Do Beforehand: Almost Nothing

This is the part that surprises people most, and it is worth stating plainly because the wrong assumption causes genuine misery. There is no fasting. There is no bowel preparation. There is no enema. Patients occasionally arrive having eaten nothing since the previous evening because they assumed this would be like a colonoscopy, and they have put themselves through that for no reason at all. Eat normally. The two things worth doing are both small: you may take two 500 mg paracetamol an hour or two before your appointment if you wish, and you should empty your bladder shortly before the procedure, because the treatment current commonly produces an urge to pass water while it is being applied. Beyond that, arrive as you are. You will be asked to complete a medical questionnaire before the appointment, and completing it properly matters more than anything else you could do to prepare, because it is what flags anticoagulants, pacemakers, pregnancy and other conditions that change what can safely happen on the day. If you take warfarin, bring your yellow book with a current INR reading.

Who Is in the Room With You

You will not be alone with a stranger without warning, and you do not have to ask for a chaperone. A trained chaperone is present at every clinic as standard, and they are in the room for the whole of the examination and any treatment, positioned where you can see them. This is not a formality imposed on you; it exists to protect both you and the clinician, and it means there is always a second person you can tell if something is uncomfortable. Some patients find it easier to signal to the chaperone than to the doctor, and that is expected rather than awkward. The structure of the visit deliberately separates the two halves. The chaperone brings you through from the waiting area, then withdraws so that the consultation, the talking part, happens with just you and the clinician. They use that time to prepare the room. Only when the conversation is finished and you have consented does anybody examine you. If you would like a partner or relative present as well, say so when you book; requests like that are accommodated routinely.

The Conversation Before Anyone Examines You

Roughly the first twenty-five minutes of a sixty-minute appointment is conversation, and it is not small talk. Three things get asked that are worth thinking about in advance, because your answers shape everything afterwards. The first is which symptom troubles you most. Bleeding, prolapse, itching, discharge, pain on opening your bowels, soreness: pick the one you would most want gone. This is a symptom-driven condition and your own priority is the thing success gets measured against. The second is what you want out of treatment, in your own words. "Less bleeding" and "completely gone" are different goals, and someone whose goal was less will read a partial result as a success while someone whose goal was gone reads the identical result as a failure. Saying it out loud at the start prevents that mismatch. The third is the character of any pain you get, because it is diagnostically important: sharp pain on opening your bowels is typical of an anal fissure, while a dull ache or a sense of anal pressure at any time is more typical of haemorrhoids. It can honestly be both, and that combination is common. You will also be asked about duration, previous treatments including banding or surgery, family history and current medication.

The Examination, Step by Step

You will change into disposable dignity shorts, which are designed so that nothing is exposed beyond what is being examined, and lie on your left side on a disposable-sheeted bench with your knees drawn up. The chaperone helps you into position. The examination follows the same three steps every time. First, inspection: the clinician simply looks, which identifies external haemorrhoids, skin tags, a visible fissure, anything prolapsing at rest. Second, a digital rectal examination, a gloved and well-lubricated finger, which assesses tone, tenderness and anything palpable. Third, proctoscopy: a short, smooth instrument about the width of a finger is passed into the anal canal so that the internal haemorrhoids can actually be seen, graded and their positions recorded on a clockface diagram. The whole sequence takes a few minutes, not half an hour. You will be told what is about to happen before each step rather than after it, and you can stop the process at any point by saying so. Nothing is done to you that you have not agreed to first, and consent is completed and signed before the examination begins, never afterwards.

Does the Examination Hurt?

The examination itself is uncomfortable rather than painful for most people, and the discomfort is more about dignity than sensation. Being touched somewhere private by a stranger is an unpleasant thirty seconds; the physical sensation is usually pressure and a feeling of fullness rather than pain. That said, being straight about this matters more than reassuring you. Some people do find it painful, and if you do, that is information rather than a failure on your part. Sharp pain on digital examination is one of the most useful findings there is, because it usually means a fissure, and a fissure explains a great deal about symptoms that people had attributed to piles. Topical numbing cream is stocked and available if you want it or if the clinician thinks it is warranted; it is not routine, but it exists and you can ask. There is also a genuine limit here, and it is worth knowing in advance: tolerance is the gate. If you cannot tolerate the digital examination and proctoscopy even with local anaesthetic, then proper assessment is not possible and treatment does not go ahead that day. That is a clinical decision, not a judgement, and it leads somewhere rather than nowhere, as the next sections explain.

What the Examination Tells You That Nothing Else Can

The main output is a grade for each haemorrhoid, and grading is a specific, four-point scale rather than a vague impression. Grade 1 does not prolapse at any time. Grade 2 prolapses during a bowel movement and returns on its own. Grade 3 prolapses and returns only if you push it back. Grade 4 is prolapsed at all times and cannot be reduced. If you have ever wondered whether your situation counts as serious, this scale is the answer, and most people are genuinely surprised by where they land. The examination also settles a distinction that patients get wrong constantly, and so do some referrers: internal versus external is about where the feeding blood vessels arise, not about what you can see or feel. Grade 3 and grade 4 internal haemorrhoids present externally and are routinely assumed to be external haemorrhoids by the person who has them. That distinction is not academic, because purely external haemorrhoids cannot be treated with electrotherapy while prolapsed internal ones can. The clinician should explain all of this to you in the room, with the diagram if it helps. Most people have waited years for somebody to tell them exactly what is there, and that explanation is a significant part of what the appointment is for.

When the Answer Is "Not Today"

A meaningful proportion of people who attend are examined and then not treated on the day, and it helps to know the reasons in advance so it does not feel like a wasted journey. Fissures and redundant anal tissue are the commonest cause: if a fissure is present but you tolerate examination, treatment of the haemorrhoids goes ahead; if the pain prevents proper assessment, the fissure gets treated first and you are asked to come back, and that return visit is booked as a fissure appointment free of charge. There is also a list of situations where electrotherapy is not appropriate, and the questionnaire exists to catch most of them: pregnancy, a pacemaker or defibrillator implant without written cardiology clearance, a bleeding disorder, warfarin with an INR above 3.0, active anorectal infection, active inflammatory bowel disease, and purely external haemorrhoids. Some of these are absolute and some need clearance rather than a refusal. And occasionally an examination finds something that needs investigating urgently, such as a palpable mass or a stricture. If that happens you will be told clearly in the room, asked to see your GP the next day, and a letter requesting urgent referral is written the same day with a copy for you to take. Most painless rectal bleeding is caused by haemorrhoids, but the difference between haemorrhoids and bowel cancer is not something to decide for yourself, and an examination is exactly how that question gets answered properly.

If Treatment Goes Ahead on the Same Day

A Consultation and Treatment appointment is booked at sixty minutes precisely so that treatment can follow assessment in the same visit if you are suitable and you want to proceed, and our procedure page sets out the mechanism in more detail. eXroid electrotherapy applies a low-dose direct current to the base of the internal haemorrhoid, above the dentate line where nerve endings are sparse, through the proctoscope. The current triggers a chemical reaction that seals the feeding vessel, and, starved of its blood supply, the haemorrhoid shrinks over the following one to four weeks. A saline-soaked pad rests under your left hip to complete the circuit. Up to three haemorrhoids can be treated in one session. You need to hear the honest version of how this feels: most people find it uncomfortable and a fair number find it properly painful while it is happening, in the region of six to eight out of ten. It is short, it settles within about ten minutes of finishing, and the current can be turned down at any moment if you say so, because the target is a total dose rather than a particular setting; lowering the current simply means a longer time. Almost everyone judges it worthwhile set against symptoms they had tolerated for years, but you should go in expecting that rather than expecting mild discomfort.

Afterwards, and How Many Visits This Takes

You change, the findings and aftercare are explained, and you go home. There is no anaesthetic and no sedation, so you can drive yourself, and most people return to normal activities the same or the next day with a short rest from anything strenuous. Improvement is usually evident within seven to ten days and can continue for up to four weeks, and symptoms may change during that period in ways that are normal rather than alarming. Expect the possibility of some bleeding, particularly if you were bleeding already, and some moist or blood-stained discharge that usually settles within a couple of days, plus skin sensitivity on the left hip where the pad rested. If you had larger prolapsing haemorrhoids, prolapse commonly continues afterwards but is usually less than before; if it is still present at ten days, further treatment is likely to be needed. On the question everybody asks: it is not possible to predict from an examination how many sessions you will need, and nobody should promise you a number. Narrow-based haemorrhoids tend to need fewer treatments and broad-based ones more, and most patients need one to three treatments to reach their own goal. Any repeat is not performed sooner than four weeks later and ideally within six to eight weeks, because a long gap risks losing the progress made.

What This Clinic Does and Does Not Offer

Being clear about the boundaries is part of informed consent rather than a disclaimer. We provide eXroid electrotherapy for internal haemorrhoid disease and nothing else. We do not offer sclerotherapy, rubber band ligation, radiofrequency, laser, stapling, haemorrhoidectomy or artery ligation procedures, and skin tags, polyps, fistulae, external haemorrhoids and fissures are not treated by this service, although a clinician may prescribe, advise or refer onward as part of ordinary duty of care. Those alternatives are real and will be described to you in general terms during the consultation, along with the option of no treatment at all, which is named on the consent form and is not a formality; some people are better served by conservative management of contributing factors. You would need to seek the alternatives elsewhere, privately or through your GP. On regulatory status, the accurate statement is narrower than the one usually seen in marketing: NICE has issued positive guidance for grades 1 to 3, grade 4 was not included because there was insufficient evidence at the 2018 review, and the US Food and Drug Administration has approved the equipment for all four grades. If you want to compare approaches properly before booking anything, our comparison of non-surgical haemorrhoid treatments and our guide to haemorrhoid treatment cost in the UK are the places to start.

Making the Appointment Worth the Embarrassment

If you take four things from this, take these. Decide before you arrive which symptom you most want gone and what outcome would count as success, because you will be asked and a vague answer gets a vague plan. Complete the medical questionnaire properly, especially the sections on anticoagulants and implants, because an incomplete form is the commonest reason an appointment cannot proceed. Ask the questions you have actually been sitting on, including the ones you think are stupid; the consent form specifically commits you not to sign until your questions are answered, and the clinician expects them. And treat the conversation about contributing factors as part of the treatment rather than an afterthought, because straining, constipation, heavy lifting and sitting all day are what stretched the supporting tissue in the first place, and if they carry on unchanged then so does the problem, which is the real reason why haemorrhoids keep coming back after any intervention. If you are not ready to book, start with the severity test or read how to shrink haemorrhoids for what genuinely helps at home first. If you have questions that this has not answered, contact us, and if you would rather get it dealt with, you can book an appointment directly. If you have been putting this off for years, the most useful thing to know is that the examination is a few minutes long and the information it gives you is the only route out of guessing.

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Haemorrhoid centre London

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